10.1 Print service does not print cached basemap

I am using the Flex viewer to send print requests to the Print Widget.

Currently my cached street basemap map service is not included in the printout. However, my cached imagery service is appearing in the print out. (See examples)

Both cached services have the same cached properties, except for the file type (mixed vs png).
Both cached services are the same spatial reference

The requests to the print service are basically exactly the same except for the service name difference.

In addition the Dynamic version of the basemap service worked like a charm. (I have a dynamic and cached basemap for testing)

Has anyone run into this before? I can't think of a reason that one cached map service will not work, but ~8 cached image services will work.




Basemap
***************
{"mapOptions":{"extent":{"ymin":1870886.1691744225,"ymax":1871190.8566744225,"xmax":6523806.466839331,"xmin":6523181.466839331}},"exportOptions":null,"operationalLayers":[{"id":"Campus Basemap","url":"http://GISSERV101/arcgis/rest/services/Production/Campus_Cached/MapServer","title":"Campus Basemap"},{"id":"Tree Survey","url":"http://GISSERV101/arcgis/rest/services/Production/Tree_Survey/MapServer","title":"Tree Survey"},{"id":"Buildings","url":"http://GISSERV101/arcgis/rest/services/Production/Buildings/MapServer","title":"Buildings"}],"layoutOptions":{"legendOptions":{"operationalLayers":[{"id":"Tree Survey"},{"id":"Buildings"},{"id":"Earthquakes (Past 7 Days)"}]}}

Basemap Service Properties
***************
Spatial Reference: 102645 (2229)


Single Fused Map Cache: true

Tile Info:

Height: 256
Width: 256
DPI: 96
Levels of Detail: 9
Level ID: 0 [ Start Tile, End Tile ]
Resolution: 13.888888888888888
Scale: 16000
Level ID: 1 [ Start Tile, End Tile ]
Resolution: 6.944444444444444
Scale: 8000
Level ID: 2 [ Start Tile, End Tile ]
Resolution: 3.472222222222222
Scale: 4000
Level ID: 3 [ Start Tile, End Tile ]
Resolution: 1.736111111111111
Scale: 2000
Level ID: 4 [ Start Tile, End Tile ]
Resolution: 0.8680555555555555
Scale: 1000
Level ID: 5 [ Start Tile, End Tile ]
Resolution: 0.43402777777777773
Scale: 500
Level ID: 6 [ Start Tile, End Tile ]
Resolution: 0.21701388888888887
Scale: 250
Level ID: 7 [ Start Tile, End Tile ]
Resolution: 0.13020833333333331
Scale: 150
Level ID: 8 [ Start Tile, End Tile ]
Resolution: 0.043402777777777776
Scale: 50
Format: PNG
Compression Quality: 0.0
Origin: X: -8.6666320165001E8
Y: 1.859050543630021E10
Spatial Reference: 102645 (2229)

Imagery
***************
{"mapOptions":{"extent":{"ymin":1870886.1691744225,"ymax":1871190.8566744225,"xmax":6523806.466839331,"xmin":6523181.466839331}},"exportOptions":null,"operationalLayers":[{"id":"Imagery 1993","url":"http://GISSERV101/arcgis/rest/services/imagery/Imagery_19930611/ImageServer","title":"Imagery 1993"},{"id":"Tree Survey","url":"http://GISSERV101/arcgis/rest/services/Production/Tree_Survey/MapServer","title":"Tree Survey"},{"id":"Buildings","url":"http://GISSERV101/arcgis/rest/services/Production/Buildings/MapServer","title":"Buildings"}],"layoutOptions":{"legendOptions":{"operationalLayers":[{"id":"Tree Survey"},{"id":"Buildings"},{"id":"Earthquakes (Past 7 Days)"}]}}


Imagery Service Cache Info
****************
Name: imagery/Imagery_1971

Description: imagery/Imagery_1971

Single Fused Map Cache: true

Tile Info:

Height: 256
Width: 256
DPI: 96
Levels of Detail: 9
Level ID: 0 [ Start Tile, End Tile ]
Resolution: 13.888888888888888
Scale: 16000
Level ID: 1 [ Start Tile, End Tile ]
Resolution: 6.944444444444444
Scale: 8000
Level ID: 2 [ Start Tile, End Tile ]
Resolution: 3.472222222222222
Scale: 4000
Level ID: 3 [ Start Tile, End Tile ]
Resolution: 1.736111111111111
Scale: 2000
Level ID: 4 [ Start Tile, End Tile ]
Resolution: 0.8680555555555555
Scale: 1000
Level ID: 5 [ Start Tile, End Tile ]
Resolution: 0.43402777777777773
Scale: 500
Level ID: 6 [ Start Tile, End Tile ]
Resolution: 0.21701388888888887
Scale: 250
Level ID: 7 [ Start Tile, End Tile ]
Resolution: 0.13020833333333331
Scale: 150
Level ID: 8 [ Start Tile, End Tile ]
Resolution: 0.043402777777777776
Scale: 50
Format: Mixed
Compression Quality: 75.0
Origin: X: -1.176089E8
Y: 1.564597E8
Spatial Reference: 102645 (2229)
Attachment 18268Attachment 18270

Attached Thumbnails

   

Attached Files

• 476b380d77514f2aa0b684e99957499f.pdf‎ (103.0 KB)